Welcome to Carpool’s UAE Privacy Policy! We respect your privacy and are committed to protecting your personal information. This Privacy Policy will inform you about how we collect, use, and share your personal information, and about the choices you have regarding your personal data.
1. Information We Collect
1.1 Personal Information: This refers to information that identifies you as an individual such as your name, contact number, email address, pick-up and drop-off locations, payment information, and vehicle details (if you’re a provider).
1.2 Usage Data: This includes information about how you use our service such as your browsing activities, service preferences, and interaction with our platform.
1.3 Location Data: We may use and store information about your location if you grant us permission to do so.
2. How We Use Your Information
2.1 Service Provision: To facilitate the carlift & carpool services and ensure smooth operation.
2.2 Communication: To communicate with you regarding the service, updates, and promotional offers.
2.3 Payments: To process transactions.
2.4 Customer Support: To provide assistance and respond to your queries.
2.5 Analytics: To improve and optimize our platform.
3. Sharing of Information
3.1 With Drivers/Passengers: For the purpose of completing the carpool arrangement.
3.2 With Service Providers: Such as payment processors and analytic service providers.
3.3 Legal Requirements: We may disclose your information if required by law or in response to legal requests.
3.4 Business Transfers: If we undergo a merger or acquisition, your information may be transferred.
4. Security
We use robust security measures to protect your personal data. While we strive to protect your personal information, we cannot guarantee its security.
5. Your Choices
5.1 Access and Update: You can review and modify your personal information at any time by logging into your account.
5.2 Deletion: You can request to delete your account, and we will erase your personal data unless required to retain it by law.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience, track user activity, and analyze traffic patterns.
7. Changes to This Privacy Policy
We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page.
8. Contact Us
For any queries regarding this Privacy Policy, please contact us at: